At Ford, AI wasn’t ready for prime time

Ford increasingly relied on AI-driven inspection systems to streamline production and address quality control issues. How’d that work out?

“Ford has admitted to rehiring hundreds of human workers after its aggressive AI adoption strategy backfired.

“The US automaker hired over 350 veteran engineers, referred to internally as “gray beards”, over the past three years in order to address mistakes made by automated systems.

“The staff will lead quality reviews after the automation issues cost the company billions of dollars, Bloomberg reported, while some workers will also help improve and train the AI systems.”

And how is *that* working out?

“After rehiring experienced engineers, Ford experienced a marked improvement in its quality standards.
“According to the latest J.D. Power Initial Quality Survey, an annual automotive benchmark that measures the quality of new vehicles, Ford ranked top among mainstream brands – the first time it has achieved that milestone in 16 years.”

Look for progress in AI to continue, but maybe more evolution and less revolution.

Ford replaces AI with humans