As noted last week, we are in Montreal, and Videotron was scheduled today to install telephone, television, and internet services.
They came through with flying colors.
Around 12:50, I called them, wondering when they were coming by. The representative noted that they were scheduled to arrive “sometime during the day,” not specifically in the morning as I had thought.* He also noted that they did not have my (current) cell phone number, so they had no way to contact me. And the apartment apparently doesn’t have buzzer service until and unless it has telephone service. So we established that there was no way for the tech to get to my apartment.
While we were talking, the tech (somehow) appeared at the door.
By 3:00p.m., everything was in and working, including installing new cables and working with some jerry-rigged electrical plugs from our side.**
The only problem was a “last mile” issue about the door buzzer itself. It took us an extra five or ten minutes because the (Bell Canada based) buzzer system uses a different entry code than the normal.
*Which turned out to be a good thing, since we went to Costco in the morning to buy a television and telephones.
**It is not a good idea to plug a power strip into another power strip, but it does work in the short term.